Friday, August 7, 2009

Welcome to.....Moe's?

Ok so I just feel like I need to blog on this story because there is something about Moe's that has been bothering me for quite some time now. First of all, I would like to preface this by saying that Shelley and I are VERY regular customers at Moe's...I mean we are as regular as they come...as regular as turbo lax you might say. Yet to my knowledge, I have never, EVER received a "Welcome to Moe's!" when I enter the restaurant. I mean, aren't these people paid to say the words "Welcome to Moe's!" over and over again? It's not that hard. Trust me. I've tried it (under my breath...to myself...after walking in the door and not being greeted in the aforementioned way...it kinda makes me feel better). So after all these years, I can only assume that I am actually NOT welcome at Moe's and that in reality they would prefer that I eat at another place. This thought was confirmed last night as Shelley and I ate there for the second time this week.

It all started (yes the first paragraph was only the begining) when Shelley decided that she wanted the chicken nachos (or the Billy Barou for all you Moe's connessuers). Let me add that it was about 7:30 in the evening and that Moe's closes at 9:00. As it turns out, the girl behind the counter informed us that there was not enough queso dip for an entire plate of nachos. This was true because I saw that there was only about enough for one of the side cups of it (it was also a sickly yellowish color). I was a bit annoyed because it was 1 & 1/2 hours before they closed and they were out of queso and it did not look like they really wanted to heat up some more either, but I could live with that. I'm not an argumentative guy for the most part. So Shelley ordered something else and we got to the register to pay for our meal. Shelley requested that hers be made a combo (which means she gets a little cup of queso dip) and I asked the guy for the side of queso. I was then informed that they were completely out of queso. This was interested because no one else was in line ahead of us and I couldn't help but notice that there was the SAME AMOUNT OF DIP IN THE CONTAINER THAT THERE WAS WHEN THEY REFUSED TO MAKE THE NACHOS! I was good though and held all this in and did not make a big deal over their obvious lack of desire to provide good customer service. Well Shelley and I sit down and as we do, over my shoulder I see the next guy in line get their food. It just so happens that he also asked for queso dip with his meal to which the guy behind the counter PROMPTLY PROVIDED HIM! Ohhhhhhh.....you do not want to even know how....um....we'll just use the word "upset" I was at that action! So many words and phrases went through my head at that time (none of which I will use here). Shelley tried to be my voice of reason but I would not be denied my queso dip. I marched straight up to the counter and simply asked them (very nicely I might add) why they saw fit to deny me something and then turn around and serve it to the guy behind me. I also asked them how they proposed that we fix this obvious problem. In the manager's defense, he was very apologetic and in the end refunded us our entire meal as well as gave us a coupon for a free meal next time we came in! Although I probably would have settled for a simple "welcome to Moe's" when I came in, this did make me a lot happier!

In conclusion, I still think the people at Moe's have something against me. Maybe they can sense that I'm jewish? I don't know. Maybe I'll never know...but the food is just so darn good!

Till next time...

-D-Lev

Shout-Outs:

Emily Jackson--Glad you perused my blog at least once...I hope I can keep it interesting for you.

Eric Herbert--Although you never send me any uber long text messages...I still love you haha

1 comment:

  1. 1. this made me laugh and 2. this is why you should go to chipotle :)

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